Cancellation
This guide was first published in 2014 and describes long-standing behaviour. If it does not match what you see, please let us know.
Cancelling a Confirmed booking
Gpnetworks does not have a Policy on the subject, since we are not involved in the negotiations between practices and practitioners
Both parties are able to post their terms to their Profile and we send each others terms, during the booking process
We have a logic within our system that relaters to cancellations – as follows:
GPs cannot cancel a booked session (via the system) – they can contact a practice and cancel it verbally with them and ask them to cancel the session on the system
Practices can cancel booked sessions but not on the day of the session – the system provides them a feature to do this and sends relevent communications / updates both parties Calendars etc
Hope this helps