Unraveling the logic of the request process

On this support system, other articles deal with the basic logic of the request process.

This Q&A looks at the issues of cancellation and first come first served when booking sessions.

Question:
For example, on 29th I accepted a request from practice A in the morning and practice B in the afternoon. But I had also been requested by practice C for the whole day.
When I accept the requests from practice A and B, does practice C automatically get sent a message declining them? (As at this point their request disappears from my GP Networks).

Answer:
Almost. The logic outlined above is true but relates to when session requests that you have accepted are Confirmed by a practice – this is when a session becomes effectively locked and disappears for all other employers availability calendars

At this point another practice cannot request you or a practice with an outstanding request will get a declined notification and be unable to continue with the booking process with you for that session