Why do we exist?

The back story

GPnetworks was the inspiration of a GP.  Back in noughties, a GP, working as a locum had the idea that an online network that connected all the locums with all the Practices would benefit everyone (except the agencies).

The GP teamed up with a techie mate and together they devised the first version of the system.

Needless to say, it was a great success and more sophisticated versions followed.

Our reason to exist

We exist because we believe in the idea that we can provide a platform that is capable of saving time, stress and money and we believe we can do this without charging an arm and a leg for the service.

We think that we can show NHS services a better way to interact with the clinical resources that surround them and that we can offer the people that comprise that clinical resource a single account that makes managing their professional lives easier.

What can your account do for you?

With a free practitioner account, you can

  • Connect yourself and your availability to your choice of employers
  • Receive email and in-app notifications of all requests & activity
  • Chat with practices to arrange, clarify & negotiate
  • View and manage a schedule of your commitments
  • Auto generate your invoices to employers – pension calculated or opt-out
  • Build your professional profile, competencies, certificates & qualifications
  • Keep connected with all your account activity with our app

How do we make money?

We offer two types of employer account:

  • Practice Manager accounts
  • Hub Workforce accounts

We offer free trial accounts to Practices so that they can see how effective the solution can be for them. If they wish to continue when the trial ends, we charge £150 per year for unlimited access.

Our Workforce accounts offer a service level solution for Primary Care Hub services and Clusters, including Compliance management, complex scheduling using AI, All financial calculations, inc costs and workforce pay – plus sophisticated reporting. We also offer free Pilots to PCN’s and Primary Care services and have a number of paid license models to choose from.

Registration and login support

Recently there have been quite a lot of new practitioners and practice admins registering and many people needing to access their existing account.

Some may have experienced issues – not due to a system bug – but because there is some logic around creating an account that prevents someone with an existing account from re-registering with the same username or email.

Also, some users may have simply forgotten their login and need help to set a new password.

We want to clarify the registration and login rules here as well as explain what things are in place to help anyone experiencing an issue accessing their account.

At the same time, we are always here to support people with these issues and will respond very quickly around the clock, on admin@gpnetworks.co.uk

The registration rules:

  • All email addresses and usernames in the system need to be unique.
  • Its possible for a person to register twice, using a different email but this is NOT advisable as it will lead to confusion in future.
  • Anyone who cannot register and is being told their account exists already needs only to retrieve and reset their login for their account.

Login and password reset:

  • The login is found at the top right of the home page
  • Clicking the login opens a modal popup like this (browser popup blockers could block this)
  • In this login modal you can use your username OR your email address, along with your password.
  • If you do not know your username, you can retrieve this and reset your password by clicking the ‘Forgotten password’ link at the bottom of the modal.
  • The password reset modal appears, like this
  • Entering your email into this modal will send your username and a new password to your email address (note: this email must be the one held in your account)

Notes:
If you do not receive your reset email it may be that it is going to a spam / junk folder or being blocked by your email provider

If you use the reset more than once, each time you use it a new password is generated, so only the most recent reset will work as a login.

If you do not receive a reset or your reset does not work, please ask us for help and we resolve the issue for you.