This diagram explains the various different assignment workflow. They can all work together. Hubs control which workflows they use. You dont need to worry. See everything in one Schedule and respond/interact as you wish.
Category: Vaccine clinic support
User journey -register- join a hub-get shifts
This diagram explains the process of joining, connecting with a hub and joining the hub workforce, ready to be deployed in their rotas.
This post is also useful for password login related issues
You can register via a browser or by downloading the app on your mobile device or tablet and launching that
Via the web (browser)
https://workforce.foundryhealthcarelewes.co.uk/
———————————————
This is a breakdown of the registration process:
- User registers for free account on the network
- System sends verification email to user
- User clicks link to verify themselves to system
- System sends email to us to activate new user
- We activate user
- User gets an email to say their account is ready to use
- User logs in first time
Note
When a user registers they can choose the hub in the registration form. If they have chosen a hub in registration they will be auto joined to it after activation is complete.
If they have not chosen a hub in registration they will not be joined to a hub when their account is active and need to join a hub when they can login.
Joining a hub from your account
To join a hub, visit the Hub management section of their account and choose the hub by clicking ‘add hub’
When a user joins a hub the system sends a notification to the hub admin.
The hub admin can see the new user in their hub workforce screen (as disabled) and check / enable the user in their workforce.
The user can see this difference in their hub management section
Once enabled the user can fully interact with the hub.
Each hub may provide some documents to the user to read/sign.
For each hub, a user may have options about which hub locations they wish to work at
Attachments
Getting started with the vaccine clinic
Before you can be assigned to shifts at the mass vaccination sites, you need to progress through a few basic steps:
- Register for an account on our network
- Have your account approved by the network admin
- Connect with the Vaccine clinic Hub from your account
- Have your request to join our Hub approved by the Hub team
- Complete your profile within your account
Once these are complete, then then are two routes to getting assignments in a clinic:
- Showing availability in your Schedule and being assigned by a Hub admin
- Choosing shifts through the self-assignment feature in your Schedule
Register for an account on our network
If you have not done so already, you can register for an account on the network for free, here. It takes 5 mins and a validation email will go to you as soon as you complete the form. Then a second email will come to you when your account has been activated – usually within an hour.
Once you have an active account, you can login, complete you profile and join any Hubs you wish to seek assignment with.
Connect with the Vaccine clinic Hub from your account
Network account holders can connect with any Hub active in their area but all connections require approval from the Hub before any shifts can be assigned.
When you connect with a Hub, the Hub admin team will be notified and can view your details and approve your connection.
Note: Sometimes, during a large influx of new staff, the Hub team can take a few days to approve your connection. Once a connection is approved you will be notified.
Complete your profile within your account
You Dashboard provides some feedback on any aspects of your account that need attention, such as documents that need uploading. Following the built-in guidance until your Profile is complete.
Showing availability in your Schedule and being assigned by a Hub admin
Once connected with a Hub, you can show them your specific availability by toggling the parts of a day in your Schedule into ‘available’.
Hubs admins can see this and can choose to assign you based on this.
Choosing shifts through the self-assignment feature in your Schedule
Any appropriate shifts within a Hub rota that are not filled can be seen within your Schedule as available to self-assign. Self-assignment shifts can be clicked to see details and assign yourself into the Hub rota.
Note: if you do not see any self-assignment shifts, it can mean a few things:
- There are no appropriate shifts available for your user type / role
- You have the self-assignment filter in your Schedule set to hide these types of shifts
- Your connection with the Hub is not approved
- The Hub has opted not to allow self-assignment.
For Vaccine site support, please contact here.racecourse.recruitment@nhs.net
COVID hub Admin account FAQ
Guidance for working in the COVID hub
Note: this is not general advice for all admin users, across all hubs
Will I get trained on Pinnacle?
Yes, time is factored in to your start time to allow for this, please be right on time or earlier as we have multiple staff to train every shift
Do I get a meal break/tea break and do I need to bring my own drinks?
There is a staff rest area with a fridge and free tea/coffee/hot chocolate/squash and biscuits (sometimes fruit). There is no set meal break but there are several natural breaks in the flow of syringes being ready so you’ll be advised when you can take breaks.
How do I get paid?
If you are employed by your practice it will be paid to you by your practice
If you are self employed it will be paid to you by Improving Access Services?
Will I also get a vaccination?
Practice staff should be being invited to book an appointment for a vaccination, please ask if you have not.
If you are not employed by a practice
Is there parking on site for staff?
There is plenty of free parking on site, if it is dry we kindly ask staff to use the grass area in front of the main entrance and leave the tarmac car park at the back for patients and their carers.
Will I be tested for COVID before I work there?
Yes, we ask all staff to take a lateral flow test at the start of every clinic.
Is the clinic socially distanced?
Yes, the racecourse venue is very large and everything is set up to operate socially distanced and is equipped to enable us to wipe down all vaccination pods, you will be asked to wear a mask for the duration of the clinic.
Volunteer (Marshall) FAQ
Brighton Racecourse COVID Vaccination Site
Staff FAQs – Marshals
Where will I be working?
One of three places:
Car Park – so bring warm/waterproof clothes. Fluorescent jacket will be supplied.
Front Door – greet patients/carers and take their temperature and ask them some screening questions (have you had COVID symptoms etc).
Queue Management – guiding patients through the venue to the vaccination booth and out the other side to the monitoring area post-injection.
Is there parking on site for staff?
There is plenty of free parking on site, if it is dry we kindly ask staff to use the grass area in front of the main entrance and leave the tarmac car park at the back for patients and their carers.
Will I be tested for COVID before I work there?
Yes, we ask all staff to take a lateral flow test at the start of every clinic.
Will I also get a vaccination?
Practice staff should be being invited to book an appointment for a vaccination, please ask if you have not.
Is the clinic socially distanced?
Yes, the racecourse venue is very large and everything is set up to operate socially distanced. Marshals greeting patients inside will be wearing PPE and you will be asked to wear a mask for the duration of the clinic and maintain a two metre distance from patients and colleagues alike.
Do I get a meal break/tea break and do I need to bring my own drinks?
There is a staff rest area with a fridge and free tea/coffee/hot chocolate/squash and biscuits (sometimes fruit). You will be advised when you can take breaks.