Logging in to your account should be one of the most straight forward actions of the platform but can often appear complex and become frustrating, for a few reasons:
All logins fail when either:
- A username & password combination does not match those stored in the database for the user
- A user does not have an account on the network
- A user has a deactivated account
(note: the email address for the account can also be used along with the password)
Example scenarios & solutions
You have the right username but the wrong password.
Do a password reset and a new password will be sent to your email address
You do not know your user name
You can try logging in using your email address instead + password
You do not know your what email address is used in your account
You need to get in touch with us
You can login but see a screen telling you your account is inactive
You need to get in touch with us
Your practitioner availability screens contain some built in filters.
When you apply a filter the screen reloads the availability, applying the filter(s)
At the top of the Availability screen there are 2 main filter buttons: Filter by skills & Filter by Internal list
Internal list filter
The Internal list filter will filter your Practitioner availability screen by the practitioners in your Internal List
An Internal List is a trusted list of practitioners that you can build within your account in order to save time and build relationships.
Your Internal list can be found in your Schedule menu at the top of the screen.
To add a practitioner to your Internal list simply click the practitioner name in the Availability screen then choose View Profile and you will see a screen containing lots of info about the practitioner.
Here there should be a button to request the practitioner join your Internal list
This will send a notification to the practitioner and, if they click a link to accept this request, they will be added to your Internal list
filter by skills, is pretty straight forward. It allows you to pick one or more skills / qualifications from a range of structured lists and apply them to your Availability screen, thus removing any practitioners that do not have these things listed in their profile.
Choose skills from the lists and click add to apply the filter. Notice how the list of available practitioners reduces after applying filter(s)
Also the filter(s) applied appear near the top of the availability screen in a way that allows you to see what you have applied and to quickly remove them
Locums that respond/do not respond
Every locum has a statistic called their response rate, which measures how well they respond to requests from employers
To see this, simply click the practitioner name in the Availability screen to view their Profile then choose View Profile and you will see a screen containing lots of info about the practitioner including the professional documents, skills and response rate.
If you live in a part of the UK where GPnetworks does NOT currently operate, not to worry – together, we can get our network and the accompanying web-based system up and running in no time.
AND there are big benefits for any practice or group of practices that help to establish GPnetworks in their area!
At this time an annual subscription to the GPnetworks system is £150 – for unlimited use. This means find/request/book as many locums as you like for as many sessions as you like, at no extra cost. Deal directly with the GPs and pay only their hourly/daily rates and no more on top!
Any practice helping to establish GPnetworks in a new area is eligible for a full years FREE subscription! This is also true for groups of practices.
This offer means that it is risk free for practices to setup and trial GPnetworks in their area.
The key to creating a network in your area is to have more than 15 practices registering at the same time.
Get in touch now to talk to us about starting GPnetworks in your area